Returns & Refunds

Exchanges
If your item doesn’t fit, and you would like to exchange for a new size, you have 14 days to return an item from the date you received it.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Your item must be in any original packaging.

Returns and Refunds 
Please choose carefully as we do not refund on change of mind.

If your item is faulty, you have 14 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in any original packaging. 

Once we receive your item, we will inspect it and notify you that we have received your returned item.  If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping
You will be responsible for paying for your own shipping costs for returning your item; and for your replacement item (except in the case of faulty items). Shipping costs are non­-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us
If you have any questions on how to return your item to us, info@merlingear.com